Target Tim Tercapai, Tapi Individu Tidak Bergerak? Ini Alarm yang HR Sering Abaikan.

  • 7 June 2025

Target tim bisa menutupi masalah kinerja individu. Temukan bagaimana HR bisa membedah performa personal tanpa merusak semangat kolaborasi. Ilustrasi Awal: Divisi Customer Service selalu capai target kepuasan pelanggan. Tapi setelah dicek, hanya 3 dari 8 orang yang aktif follow-up dan resolve tickets. Sisanya ikut “nebeng”. Masalah: Kinerja tim yang tercapai bisa menyembunyikan kontribusi individu yang...

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